Business strategy

  • Feedback is broken

    Providing feedback is vital to improving performance, yet many people receive it – and deliver it – poorly. Georgia Murch explains how to create a culture of feedback that is beneficial to the employee and the company as a whole

  • Hourly rate identity crisis

    If you’re a sole operator or business owner who is working every hour available to you but still have your back up against the wall, this excerpt from the book From Deadwood to Diamonds by Stefan Kazakis is for you work

  • How to use video to grow your business

    Videos that promote your business and inform potential customers are now expected by the vast majority of visitors to your website. Geoff Anderson reveals what content your potential viewers are looking for

  • The three major sins of sales management

    Before you restructure your insurance agency to mirror a more traditional sales team, consider this expert advice

  • Commercial collaboration: The operating system of the future

    A new methodology of collaboration is necessary to keep pace with the speed of today’s business environment, according to Janine Garner

  • Four keys to successful negotiation

    Negotiation is an essential part of daily life and crucial to a successful business

  • If at first you don’t succeed…

    Failure may shake your confidence, but one business coach offers advice on how to pick yourself up after a setback

  • Change or die

    Even the greatest and most successful businesses need to adapt and change in order to stay relevant, or else face obsolescence. It’s about anticipating, preparing for and embracing change when needed. Michael McQueen reveals how

  • The brutal truth

    Stefan Kazakis explains why you need to be accountable for your business and how you are responsible for getting it back on track

  • How Gen Y is changing the way we lead

    Gabrielle Dolan provides tips for leading what will soon become the dominant generation in the workforce – and busts some myths in the process